📄 Terms and Conditions*
Effective Date: November 2025. Welcome to RiffsNThings.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.*
🏢 About Us:
RiffsNThings Ltd is a UK-based online retailer of musical products and accessories. We operate online and from Bedfordshire, England. Our mission is to provide high-quality products and exceptional customer service to the music industry of all levels.*
🛒 1. Use of the Website:
By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian. You agree not to:
Use the site for any unlawful purpose*
Attempt to gain unauthorised access to any part of the site*
Copy, reproduce, or exploit any content without our written consent*
💳 2. Orders and Payments:
All orders are subject to availability and confirmation of payment.*
Prices are listed in GBP and include VAT unless otherwise stated*
We reserve the right to refuse or cancel any order at our discretion*
Payment must be made using accepted methods at checkout*
🚚 3. Delivery:
We aim to dispatch orders promptly, but delivery times may vary depending on location and courier services.*
Standard UK delivery typically takes 3–5 working days*
International delivery times vary and may be subject to customs clearance*
We are not liable for delays caused by third-party couriers*
🔁 4. Returns and Refunds:
We offer a 30-day return policy for most items, provided they are unused and in original packaging.*
To initiate a return, contact us via our returns@riffsnthings.com*
Refunds will be processed within 7 working days of receiving the returned item*
Custom orders, digital downloads, and opened software may not be eligible for return*
🔐 5. Privacy:
Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal data.*
📧 6. Communications:
By creating an account or placing an order, you agree to receive transactional emails from us. You may also opt in to receive marketing communications, which you can unsubscribe from at any time.*
⚖️ 7. Intellectual Property:
All content on this site—including text, images, logos, and product descriptions—is the property of RiffsNThings or its licensors and is protected by copyright laws.*
🛠️ 8. Changes to Terms:
We reserve the right to update these terms at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance of the updated terms.*
🇬🇧 9. Governing Law:
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England.*
📞 10. Contact Us:
If you have any questions about these terms, please reach out via our Contact Page or email us at: info@riffsnthings.com